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At First Minnetonka City Bank, we offer secure services and utilize regulatory safeguards to make sure your assets are safe. Here you will find important and helpful information about protecting your privacy, preventing identity theft and how to report identity incidents.
Lost or Stolen Card? Contact Us
First Minnetonka City Bank follows enhanced identification procedures to ensure we are working with you, our customer, and to protect your information. You will be asked for verification information when opening accounts, changing personal information, and conducting transactions with the bank.
Debit Card transactions are monitored for unusual activity. You may receive a phone call, email or text message if unusual activity is detected.
Your online account will be locked if password is entered incorrectly too many times and will sign out after a period of inactivity.
Reduce check fraud by identifying discrepancies in checks posting to your account. You are notified via email when a discrepancy occurs so you can review the check(s) and determine if a fraud attempt has been made.
An additional layer of security for our Business Cash Management products.
Enroll in Online Banking to securely monitor your account.
Get notified of transactions as they post to your account.
Receive a notification that your statement is ready, and view securely online.
Control your debit card from your smartphone. The First Minnetonka City Bank app allows you to turn your card off, set limits on spending and gives you control of where it can be used.
Keep your devices anti-virus and operating systems up to date.
Informational articles to help protect yourself from fraud and identity theft. Learn More
Do not use common words, phrases, or personal information in passwords. Use special characters, numbers, and letters. The longer the password the better.
Do not share your usernames or passwords with anyone. Never share your personal information with anyone you do not know.
Protect against employee fraud by restricting employee access and permissions in Business Online Banking. Monitor user access to sensitive systems and information.
Keep your devices anti-virus and operating systems up to date. Do not allow employees to download unauthorized programs or software. Monitor network and firewall to detect threats and prevent intrusions. Conduct vulnerability assessments and penetration testing regularly. Limit web access to sites required to conduct business activities.
Store all confidential information in a secure location only accessible to employees who need access to conduct business activities.
Train employees to recognize signs of cyber-attacks, phishing emails, and scams.
Have a strong vendor review program for choosing and maintaining third-party vendors. Review critical vendors regularly to ensure that they are protecting your information and continuing to meet security requirements. Use due diligence when selecting new vendors.
Protect your business and limit damages by having a plan in place for cyberattacks and pandemics.
Do not use common words, phrases, or personal information in passwords. Use special characters, numbers, and letters. The longer the password the better.
Protect yourself from criminals who may try to steal your personal or financial information by being aware of trending scams. Learn more
Dispute fraudulent charges and activity on your account by calling us or stopping into a branch. You may need to close accounts that have been tampered with. Once the dispute has been reported you can track the status through your ebanking account.
Equifax®: 1-888-766-0008
Experian®: 1-888-397-3742
TransUnion®: 1-800-680-7289
Innovis®: 1-800-540-2505
Request to review your credit report for suspicious activity. A copy of your credit report is available free each year from AnnualCreditReport.com.
When you file a police report regarding identity theft, make sure to get a copy of the police report or the report number.