Report Debit Card Fraud 24 Hours a Day: (800) 472-3272

Contact Us (952) 935-8663

Toll Free (888) 935-8191

Security Tips | Online Banking Security Tips

Our tips to help you make sure all of your transactions are secure.

First Minnetonka City Bank will never initiate a request for sensitive information from you via email (ie., Social Security Number, Personal ID, Password, PIN or account number). If you receive an email that requests this type of sensitive information, you should be suspicious of it and do not reply.  Instead, call 1-888-935-8191 during business hours to verify the legitimacy of the email. Do not share your Personal ID, Password, PIN or account number with anyone, under any circumstances.

You can help protect yourself against online fraud by following these guidelines:

  • Be alert for scam emails. These may appear to come from a trusted business or friend but are actually designed to trick you into downloading a virus or jumping to a fraudulent Web site and disclosing sensitive information.
  • Do not reply to any email that requests your personal information. Be very suspicious of any email from a business or person that asks for your password, social security number or other highly sensitive or personal information.
  • Be aware! Phony "look alike" Web sites are designed to trick consumers and collect their personal information. We’ve added an additional layer of security that shows if you are connected to a safe server. If your browser's address bar is GREEN, your connection is safe. If it's not GREEN, stop your log in process and contact us. Also, make sure that Web sites on which you transact business post their privacy and security statements, and review them carefully. Here's how the GREEN address bar may appear in your browser:

  • Be cautious when clicking on a link contained in an email or other message. The link may not be trustworthy. Always type the Web site name, or URL address into the Web browser, or use a “book mark” that directs the Web browser to a Financial Institution’s Web site.
  • Do not send personal or financial information via email. Regular emails are not encrypted and are more like sending a post card.
  • When visiting a secure Web site, verify the current Web site certificate. Right click on the secure page and select properties. Choose certificate and verify that it is still valid. When visiting First Minnetonka City Bank’s online banking, the URL will say
  • Use strong passwords or Personal Identification Numbers (PINs) for your Internet accounts. Choose passwords that are difficult for others to guess, and use a different password for each of your accounts. Use letters, numbers, special characters and a combination of lower and upper case letters. ¬†Change your password frequently.
  • Make sure your home computer has the most current anti-virus software. Anti-virus software needs frequent updates to guard against new viruses. Download the anti-virus updates as soon as you are notified that a download is available.
  • Educate yourself on the latest E-mail and Internet-Related Fraudulent Schemes.

    Below are some resources distributed by the Federal Trade Commission (FTC):

Learn More | Contact Our Personal Banking Specialists

Glen Lake: (952) 935-8663

14550 Excelsior Blvd.
Minnetonka, MN 55345
Hours & Directions

Country Village: (952) 935-5995

11500 Highway 7
Minnetonka, MN 55305
Hours & Directions

Report unauthorized activity

To report unauthorized activity or a lost or stolen Visa Debit Card, call (952) 935-5995 or (952) 935-8663 during our business hours. After hours, call (800) 472-3272.

Consumer Education


These tips are available so you can learn more about ways to save money, send your children to college, save for retirement, and more.

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Security Tips

Security Tips

Our security tips provide valuable resources to protect your personal identity, your banking account and more.

Learn more

Want to learn more? Contact a banker or visit one of our convenient locations today!
(952) 935-8663


The Fair Housing Act prohibits discrimination in housing because of:

  • Race or color
  • National origin
  • Religion
  • Sex
  • Familial status (including children under the age of 18 living with parents or legal custodians; pregnant women and people securing custody of children under 18)
  • Handicap (Disability)

Enforce the Fair Housing Act and other civil rights laws to ensure the right of equal housing opportunity and free and fair housing choice without discrimination based on race, color, religion, sex, national origin, disability or family composition.

Major Goals

1. Reduce discrimination in housing by doubling the Title VIII case load by the end of 2000 through aggressive enforcement of civil rights and fair housing laws;

2. Promote geographic mobility for low-income and minority households;

3. Integrate fair housing plans into HUD's Consolidated Plans;

4. Further fair housing in other relevant programs of the Federal government; and

5. Promote substantial equivalency among state, local and community organizations involved in providing housing.