Online Banking Security Tips
Our tips to help you make sure all of your transactions are secure.
First Minnetonka City Bank will never initiate a request for sensitive information from you via email (ie., Social Security Number, Personal ID, Password, PIN or account number). If you receive an email that requests this type of sensitive information, you should be suspicious of it and do not reply by email. Instead, call 1-888-935-8191 during business hours to verify the legitimacy of the email. We strongly suggest that you do not share your Personal ID, Password, PIN or account number with anyone, under any circumstances.
You can help protect yourself against online fraud by following these guidelines:
- Be alert for scam emails. These may appear to come from a trusted business or friend but are actually designed to trick you into downloading a virus or jumping to a fraudulent Web site and disclosing sensitive information.
- Do not reply to any email that requests your personal information. Be very suspicious of any email from a business or person that asks for your password, social security number or other highly sensitive or personal information.
- Be aware! Phony "look alike" Web sites are designed to trick consumers and collect their personal information.We've added an additional layer of security that shows if you are connected to a safe server. If your browser's address bar is GREEN, your connection is safe. If it's not GREEN, stop your log in process and contact us. Also, make sure that Web sites on which you transact business post their privacy and security statements, and review them carefully. Here's how the GREEN address bar may appear in your browser:
- Be cautious when clicking on a link contained in an email or other message. The link may not be trustworthy. Always type the Web site name, or URL address into the Web browser, or use a “book mark” that directs the Web browser to a Financial Institution’s Web site.
- Do not send sensitive personal or financial information unless it is encrypted on a secure Web site. Regular emails are not encrypted and are more like sending a post card. Look for the padlock symbol on the bottom bar of the browser to ensure that the site is running in secure mode BEFORE you enter sensitive information.
- When visiting a secure Web site, verify the current Web site certificate. Right click on the secure page and select properties. Choose certificate and verify that it is still valid. When visiting First Minnetonka City Bank’s online banking, the URL will say www.fmcbankonline.com.
- Use strong passwords or Personal Identification Numbers (PINs) for your Internet accounts. Choose passwords that are difficult for others to guess, and use a different password for each of your accounts. Use both letters and numbers and a combination of lower case and capital letters if the passwords or PINs are case sensitive. Change your password frequently.
- Make sure your home computer has the most current anti-virus software. Anti-virus software needs frequent updates to guard against new viruses. Download the anti-virus updates as soon as you are notified that a download is available.
- Educate yourself on the latest E-mail and Internet-Related Fraudulent Schemes.
Below are some resources distributed by the Federal Trade Commission (FTC):
- Identity Theft
- Computer Security
- Identity Theft